Legal Notice and Privacy Statement
Solex Legal Services is a trading name of Solex Legal Services Limited, a limited liability company registered in England and Wales (Registered company number 07171613, VAT number 101068567).
Our registered office is at 3rd Floor, 5 New York Street, Manchester, Greater Manchester, England, M1 4JB. We are authorised and regulated by the Solicitors Regulation Authority (SRA number 536941) in accordance with the Solicitors’ Code of Conduct 2007 which can be viewed at www.sra.org.uk.
A list of Shareholders and Directors and legally qualified staff is available for inspection at our registered office.
Solex Legal Services maintains professional indemnity insurance and public liability insurance arranged by Marsh Limited 1 Tower Place West, Tower Place, London, EC3R 5BU. Details of our insurers are available for inspection at our registered office.
Quality of Service
We are committed to providing a high quality legal service to our clients and customers. As an overriding principle we believe in “Treating Customers Fairly”. We monitor customer satisfaction and use their feedback to improve our service. We may record telephone calls for training and quality purposes.
Any client or customer who is not satisfied with any aspect of our service should try to resolve this with the person responsible for the work, or with Danny Davies, our General Manager. A copy of our complaints policy is available on request.
If an issue is not satisfactorily resolved by our team it can be referred to the Legal Ombudsman, PO Box 15870, Birmingham, B30 9EB.