Solex Legal Services is a trading name of Solex Legal Services Limited, a limited liability company registered in England and Wales (Registered company number 07171613, VAT number 101068567).
Our registered office is at 1st Floor, Northside House, 69 Tweedy Road Bromley, BR1 3WA. We are authorised and regulated by the Solicitors Regulation Authority (SRA number 536941) in accordance with the Solicitors’ Code of Conduct 2007 which can be viewed at www.sra.org.uk.
A list of Shareholders and Directors and legally qualified staff is available for inspection at our registered office.
Solex Legal Services maintains professional indemnity insurance Paragon International Insurance Brokers LTD, 140 Leadenhall Street, London, EC3V 4QT and public liability insurance arranged by Aon Risk Solutions, Affinity, Professional Services Group, Eastwood House, Glebe Road, Chelmsford, Essex. CM1 1QW. Further details of our insurers are available for inspection at our registered office.
Quality of Service
We are committed to providing a high quality legal service to our clients and customers. As an overriding principle we believe in “Treating Customers Fairly”. We monitor customer satisfaction and use their feedback to improve our service. We may record telephone calls for training and quality purposes.
Any client or customer who is not satisfied with any aspect of our service should try to resolve this with the person responsible for the work in the first instance, and in accordance with our complaints policy.
If an issue is not satisfactorily resolved by our team it can be referred to the Legal Ombudsman, PO Box 15870, Birmingham, B30 9EB.